Lavender Hand Cream

• We do not accept returns or provide refunds for any reason.
• If you receive a defective or damaged product, contact us within 48 hours to initiate an exchange.
• We may offer store credit or exchanges for dissatisfied customers, but we do not provide monetary refunds.

• Choose the product you want to purchase.
• Add the product to your cart and complete your purchase.
• Wait for a confirmation email that your order is ready for pick-up.
• Bring a copy of your order confirmation and a valid photo ID to the store.
• Ask a store associate for assistance.
• Present your order confirmation and ID to the store associate, who will retrieve your order and confirm your identity.
• Verify that the product in your order is included and in good condition before leaving the store.

Please note that the "buy online, pick up in store" option is only available for products in the designated store location. If you have any questions or concerns, please contact us for assistance.